DYSON

Mystery Shopping

Our services encompassed online mystery shopping for Dyson products in Hungary, Slovakia, Czech Republic, Bulgaria, Baltics, and Greece. The goal was to identify unauthorized e-tailers selling Dyson products without an official license. To streamline communication, we established a single point of contact for the client, facilitating Pan-European reporting and work result consolidation through an ESI Key Account Manager. Additionally, a centralized budget controlling and invoicing structure was implemented for seamless coordination and efficiency.

FOCUS

  • pan-European Key Account Management
  • Online Mystery Shopping
  • Cross-country reporting and training solutions

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