LIVE WEBCAST STUDIO
live webcast STUDIO We successfully launched our new Live Webcast studio and utilized it to broadcast 15-minute interactive team briefs to contact center teams across the UK for a major Telco client. This project aimed to enhance team communication and deliver crucial updates directly to the frontline. Our webcast platform allowed us to deliver targeted […]
BT GROUP
Innovative Training Solutions COACHING program The Coaching Program aimed to empower Team Leaders with the targeted skills and confidence to coach their teams effectively. This initiative focused on enhancing communication strategies and sales techniques, ensuring that every team member maximized their potential. On a monthly basis key focus teams were observed by our auditors. They […]
Dyson
DYSON Mystery Shopping Our services encompassed online mystery shopping for Dyson products in Hungary, Slovakia, Czech Republic, Bulgaria, Baltics, and Greece. The goal was to identify unauthorized e-tailers selling Dyson products without an official license. To streamline communication, we established a single point of contact for the client, facilitating Pan-European reporting and work result consolidation […]
Johnson & Johnson
Johnson & Johnson Training & Merchandising Since 2013, our teams have been visiting pharmacies in Greece, on behalf of JOHNSON & JOHNSON. The team visits pharmacies to provide training and merchandising services involving several J&J products. These include pharmaceutical products and dermocosmetic products. Our expert teams are responsible for various tasks like product detailing including […]
honda
HONDA MOTORCYCLES Mistery Shopper On a monthly basis different Honda Motorcycle stores are visited by our auditors. They act as a customer who wants information about a specific model chosen centrally each month. The model is not shared with any one and is generally a new launch or a really important one. There are different […]